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We serve Greater Vancouver, the Fraser Valley, and now all of south Vancouver Island.
Despite the salesman’s statement about the final condition being just like it’s current condition, I was nonetheless concerned. My concern was that the trim inside and out would be damaged as the trim inside is very dated and would’ve been impossible to duplicate and the outdoor trim is very weathered vinyl, replacement would also be impossible. The installers were very professional and did an amazingly great job and the finished job was perfect in all ways.
We recently replaced our bay windows with a 10’ sliding doors by Renewal by Anderson. We are extremely happy with the quality and service of their work. And for a reasonable price too. Dustin, the project manager was above and beyond, punctual and very attentive to details. It is not a small job , but Dustin manage and coordinate the works and finish the installation within a day. Touch up was done in the later days. Dusting came a few times to confirm all work was done properly. We were fully satisfied the work. The installation team and touch up team (Nick and Cody) were also great. They were polite and professional. I asked touch up team for dry wall patch texture so we can patch other walls that were damaged by us. But they offered to patch and sand the damage for us free. It was completed a lot better than what we can do. For this, I will give a 5 star rating.
We had our windows and patio doors replaced by Renewal by Andersen. Jason gave us multiple options to choose from that would fit into our strata's requirements and was straightforward about the time it would take to manufacture the windows and doors. While it took slightly longer than expected for the job to be completed due to some Covid-19 supply chain issues (who hasn't run into those in the last couple of years?), the job was completed and we are very happy with the results. Corey and his crew were very professional and respectful of our concerns about physical distancing, etc. during the installation. The crew cleaned up thoroughly after the installation work was completed. The installed windows and doors look very good and make our home more comfortable. I'd give Corey and his crew a 10 out of 10 for their service.The 20 year warranty on the glass and Fibrex portion of the windows and the 10 year warranty on the remainder of the hardware was much appreciated seeing as one of our neighbours who went with a different company three years ago had issues within 2 years but were only covered for 1 year.
Nick Shultze came to take measurements today for the future installation of my windows.He was on time, very professional and informative, answered all my questions.Made me happy to have chosen this company
Just had the patio door and windows installed and am obsessed! Gorgeous! They took a lot longer to arrive than we originally thought but so worth the wait. The team was fantastic from sales to install to follow up. Recommend!
The installation crew was awesome, the office communication and the technician were great. The windows quality is very good, I highly recommend. Just to warn you that the standard order doesn't include any locks, handles, or slide stoppers by default: you have to order them separately.Also I want to mention, the company does go above and beyond to make things right for you. At the end you will have cool windows that will keep your house warm and beautiful.
Renewal by Andersen windows has recently become available in British Columbia I have this product in our Texas home and took the opportunity to get a quote change all of our windows in our British Columbia home.Sheldon our Design Consultant and Cameron our installation Manager are both very helpful with helping us to make our decisions.Anxiously awaiting our new windows.
They took their sweet time to explain well the differences between other materials/products. The company know how important it is for any homeowners to be energy efficient and helped ease the financial aspects that comes with window installations. Awesome customer service!