Serving Greater Vancouver, the Fraser Valley,
and now all of South Vancouver Island.

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1600 Derwent Way #9, Delta, BC V3M 6M5
Important information about COVID-19

A MESSAGE TO OUR HOMEOWNERS ABOUT COVID-19

A letter from Chris Dunn, Local Owner

To our valued homeowners,
At Renewal by Andersen, the health and safety of our homeowners and employees will always be our top priority.

Like most of you, we are monitoring the effects of coronavirus (COVID-19) and the health concerns facing our communities. As a result, we have taken numerous actions to do our part in helping limit the spread of the virus, while still providing you with the exceptional products and services that homeowners have come to expect from Renewal by Andersen.

We are following CDC guidelines for businesses, including increased cleaning at our offices and facilities and revamped health precaution policies for one-on-one and in-home interactions. We have also temporarily halted our neighborhood marketing efforts.

For our employees, we have restricted all non-essential domestic and international business travel, and enacted new leave policies that allow employees to stay home and self-quarantine where warranted. This includes our in-home design consultants, as well as our installation and service teams.

For homeowners who have scheduled design consultations and window installation projects and have chosen to keep their appointments during this time, we want to make every effort to meet your expectations and honor your appointments, all the while following the enhanced health precaution guidelines from the CDC. If you choose to postpone your appointment until a later date because you or someone in your household is ill, or simply because you are not comfortable meeting with us at this time, we understand.

When it comes down to it, it is you, our homeowners, who have the final say in how and when we work with you. Your comfort level inviting us into your homes is paramount. As always, we are honored and humbled by your invitation, and we look forward to helping you with your home improvement projects, both now and in the future.

We will continue to monitor this situation and adjust as necessary to ensure the safest possible outcomes for our homeowners and team members.

Thank you,

Chris Dunn

Local Owner

1Renewal by Andersen of British Columbia is a locally owned and operated Canadian affiliate of Renewal by Andersen. Restrictions and conditions apply, see your local representative for details. Cannot be combined with prior purchases, offers, or coupons. No adjustments to previous orders. Offer not available in all areas. Minimum purchase of 2 units required to qualify for promotional offer. Monetary discount applied by retailer representative at the time of contract execution. Offer only available as part of our Instant Product Rewards Plan, all homeowners must be present and must purchase during the initial visit to qualify. No Interest for 24 months available to well-qualified buyers on approved credit only. Not all customers may qualify. Higher rates apply for customers with lower credit ratings. Financing not valid with other offers or prior purchases. Renewal by Andersen of British Columbia is an independently owned and operated retailer and is neither a broker or a lender. Any finance terms advertised are estimates only and all financing is provided by third-party lenders unaffiliated with Renewal by Andersen retailer under terms and conditions directly set between the customer and such lender, all subject to credit requirements. Renewal by Andersen retailers do not assist with, counsel, or negotiate financing other than providing customers an introduction to lenders interested in financing. “Renewal by Andersen” and all other marks where denoted are marks of Andersen Corporation. ©2020 Andersen Corporation. All rights reserved. ©2020 Lead Surge LLC. All rights reserved.